Michael Wells

Senior Project Designer

thanks

For

dropping

by

โ€œI turn user friction into revenue, using behavioural UX and A/B testing. $13.9M in revenue contribution across Myer product and listing pages.โ€

โ€œI turn user friction into revenue, using behavioural UX and A/B testing. $13.9M in revenue contribution across Myer product and listing pages.โ€

CORE SKILLS

Product Design

UX / UI

analytics

GA4

Contentsquare

Journey Mapping

Service Design

Stakeholder Alignment

Figma

Framer

Prototyping

AI-assisted Code Generation

Myer | Redesigned the Product Description Page

Senior product designer

Product managed

analytics

UX / UI

Usability testing

Brief

[PDP] You have five weeks to reduce mobile drop-offs and boost confidence in decision-making across all devices.

Wins

  • A stronger visual hierarchy on the first screen

  • A flexible structure that adapts to category

  • Better access to sizing, fabric and fit

  • Reviews more visible and accessible

  • A cleaner relationship between price, promotions and key messaging

Myer Store Shop Front

Wins

  • Viewport stronger visual hierarchy

  • A flexible structure that adapts to category

  • Better access to sizing, fabric and fit

  • Reviews more visible and accessible

  • A cleaner relationship between price, promotions and key messaging

Myer | Product Listing Page cards redesign

Senior product designer

ANALYTICS

stakeholder buy-in

UX / UI

Live Coding

Challenge

Stakeholder buy-in: Mobile is 77% of sessions, yet the grid gave more room to white space than to products. Lift product visibility, cheaply.

Wins

  • Add to bag up 1.67%, statistically significant

  • PLP exit rate down 1.81%, significant

  • Stakeholder buy-in, with live in-browser DevTools demo

  • No cost to conversion or order value

  • A denser grid that still reads clearly on mobile

Country Road

Cotton Silk Tipped Trophy Polo in Mocha

$149.00

(1)

Clarins

Water Lip Stain Lip Gloss

$45.00

(90)

4.7

Bonus gift

Myer PLP card redesign โ€” portfolio visual
Myer PLP card redesign โ€” portfolio visual
Myer PLP card redesign โ€” portfolio visual

Myer | PLP card research

Senior product designer

ANALYTICS

A/B TESTING

UX / UI

UX RESEARCH

INTERACTIVE TESTING

Brief

Understand what customers actually want on a product card, and in what order, instead of designing the hierarchy from our own assumptions.

Wins

  • I built an interactive prototype that allowed participants to build the PLP themselves

  • 8 participants built their own card, on desktop and mobile

  • A clear shared hierarchy: image, brand, name, price first

  • Promo labels and stock demoted to the PDP

  • Behavioural evidence, not opinions, to steer the redesign

  • Included a neurodivergent participantโ€™s perspective

๔€Žก

myer.com.au/PLP-card-build/08

๔€Žก

myer.com.au/PLP-card-build/08

  • Portfolio 2012, screen 1 of 17
    Portfolio 2012, screen 1 of 17
  • Portfolio 2012, screen 2 of 17
    Portfolio 2012, screen 2 of 17
  • Portfolio 2012, screen 3 of 17
    Portfolio 2012, screen 3 of 17
  • Portfolio 2012, screen 4 of 17
    Portfolio 2012, screen 4 of 17
  • Portfolio 2012, screen 5 of 17
    Portfolio 2012, screen 5 of 17
  • Portfolio 2012, screen 6 of 17
    Portfolio 2012, screen 6 of 17
  • Portfolio 2012, screen 7 of 17
    Portfolio 2012, screen 7 of 17
  • Portfolio 2012, screen 8 of 17
    Portfolio 2012, screen 8 of 17
  • Portfolio 2012, screen 9 of 17
    Portfolio 2012, screen 9 of 17
  • Portfolio 2012, screen 10 of 17
    Portfolio 2012, screen 10 of 17
  • Portfolio 2012, screen 11 of 17
    Portfolio 2012, screen 11 of 17
  • Portfolio 2012, screen 12 of 17
    Portfolio 2012, screen 12 of 17
  • Portfolio 2012, screen 13 of 17
    Portfolio 2012, screen 13 of 17
  • Portfolio 2012, screen 14 of 17
    Portfolio 2012, screen 14 of 17
  • Portfolio 2012, screen 15 of 17
    Portfolio 2012, screen 15 of 17
  • Portfolio 2012, screen 16 of 17
    Portfolio 2012, screen 16 of 17
  • Portfolio 2012, screen 17 of 17
    Portfolio 2012, screen 17 of 17
  • Portfolio 2009, screen 15 of 18
    Portfolio 2009, screen 15 of 18
  • Portfolio 2009, screen 16 of 18
    Portfolio 2009, screen 16 of 18
  • Portfolio 2009, screen 17 of 18
    Portfolio 2009, screen 17 of 18
  • Portfolio 2009, screen 18 of 18
    Portfolio 2009, screen 18 of 18

Agency

Collection

DHL | Game | Package Man

Designer

Art Direction

Game design

storyboard

3d build

Animation

interaction

Portfolio 2009, screen 2 of 18
Portfolio 2009, screen 6 of 18
Portfolio 2009, screen 5 of 18

A bit about me.

I come from a hands-on digital background. Over the years, Iโ€™ve designed and built micro-sites, campaigns, and interactive experiences. I prototype early, stay close to the build, and bring the team along rather than design in a silo. I care about the craft, but I care more about the people itโ€™s for, on both sides of the screen.

Myer | Redesigned the Product Description Page

Senior product designer

Product managed

analytics

UX / UI

Usability testing

Brief

[PDP] You have five weeks to reduce mobile drop-offs and boost confidence in decision-making across all devices.

Wins

  • A stronger visual hierarchy on the first screen

  • A flexible structure that adapts to category

  • Better access to sizing, fabric and fit

  • Reviews more visible and accessible

  • A cleaner relationship between price, promotions and key messaging

Myer Store Shop Front

Wins

  • Viewport stronger visual hierarchy

  • A flexible structure that adapts to category

  • Better access to sizing, fabric and fit

  • Reviews more visible and accessible

  • A cleaner relationship between price, promotions and key messaging

Myer | Product Listing Page cards redesign

Senior product designer

ANALYTICS

stakeholder buy-in

UX / UI

Live Coding

Challenge

Stakeholder buy-in: Mobile is 77% of sessions, yet the grid gave more room to white space than to products. Lift product visibility, cheaply.

Wins

  • Add to bag up 1.67%, statistically significant

  • PLP exit rate down 1.81%, significant

  • Stakeholder buy-in, with live in-browser DevTools demo

  • No cost to conversion or order value

  • A denser grid that still reads clearly on mobile

Country Road

Cotton Silk Tipped Trophy Polo in Mocha

$149.00

(1)

Clarins

Water Lip Stain Lip Gloss

$45.00

(90)

4.7

Bonus gift

Myer PLP card redesign โ€” portfolio visual
Myer PLP card redesign โ€” portfolio visual
Myer PLP card redesign โ€” portfolio visual

Myer | PLP card research

Senior product designer

ANALYTICS

A/B TESTING

UX / UI

UX RESEARCH

INTERACTIVE TESTING

Brief

Understand what customers actually want on a product card, and in what order, instead of designing the hierarchy from our own assumptions.

Wins

  • I built an interactive prototype that allowed participants to build the PLP themselves

  • 8 participants built their own card, on desktop and mobile

  • A clear shared hierarchy: image, brand, name, price first

  • Promo labels and stock demoted to the PDP

  • Behavioural evidence, not opinions, to steer the redesign

  • Included a neurodivergent participantโ€™s perspective

๔€Žก

myer.com.au/PLP-card-build/08

  • Portfolio 2012, screen 1 of 17
  • Portfolio 2012, screen 2 of 17
  • Portfolio 2012, screen 3 of 17
  • Portfolio 2012, screen 4 of 17
  • Portfolio 2012, screen 5 of 17
  • Portfolio 2012, screen 6 of 17
  • Portfolio 2012, screen 7 of 17
  • Portfolio 2012, screen 8 of 17
  • Portfolio 2012, screen 9 of 17
  • Portfolio 2012, screen 10 of 17
  • Portfolio 2012, screen 11 of 17
  • Portfolio 2012, screen 12 of 17
  • Portfolio 2012, screen 13 of 17
  • Portfolio 2012, screen 14 of 17
  • Portfolio 2012, screen 15 of 17
  • Portfolio 2012, screen 16 of 17
  • Portfolio 2012, screen 17 of 17
  • Portfolio 2009, screen 15 of 18
  • Portfolio 2009, screen 16 of 18
  • Portfolio 2009, screen 17 of 18
  • Portfolio 2009, screen 18 of 18

Agency

Collection

DHL | Game | Package Man

Designer

Art Direction

Game design

storyboard

3d build

Animation

interaction

Portfolio 2009, screen 2 of 18
Portfolio 2009, screen 6 of 18
Portfolio 2009, screen 5 of 18

A bit about me.

I come from a hands-on digital background. Over the years, Iโ€™ve designed and built micro-sites, campaigns, and interactive experiences. I prototype early, stay close to the build, and bring the team along rather than design in a silo. I care about the craft, but I care more about the people itโ€™s for, on both sides of the screen.